Retour Formulier

If you are not satisfied with an item, you can return it within the return period of one week. SALE items cannot be returned. The unused item has to be returned in its original "new" condition for a refund.

Print out and fill in our return form, which you can find under Info - return form. Please note that all returned items have to be sent back in one package. We advise you to sent back the package with registered mail. If the goods are used, worn, damaged, incomplete or not been send back in it original box then we are is not obliged to take back the item.

Please address all returns and exchanges to:

Beads By Romy's 
Zuideinde 13
1141VG Monnickendam


The items have a warranty of one month, with the exception of the items from ZAG. E-mail us about the broken items within a month so we can send you a new one or your money back. ZAG has one year guarantee on fading and broken items. Email to: